Working to improve your service We’re always working to deliver safe, reliable electric service, and that includes streetlights. If you notice a streetlight problem, please let us know by visiting www.FPL.com/streetlight or by calling 1-800-4OUTAGE (1-800-468-8243). When you contact FPL, please have the following information ready: The location of the streetlight, including the nearest street address and any nearby landmarks. Alternatively, you may provide the 11-digit number mounted on the streetlight pole. A description of the problem. Your contact information, including name, address, e-mail address or phone number. Not all streetlights are maintained by FPL. Your request may require your local municipality or homeowners’ association to make final repairs. In compliance with Florida law, FPL annually publishes these procedures so customers and the general public know how to report inoperative or malfunctioning streetlights.