View original fileFlorida Public Service Commission Notice of Customer Service Hearings
Docket No. 20250029-GU NOTICE is hereby given that Peoples Gas System, Inc. has filed a petition with the Florida Public Service Commission to increase its rates and charges. The Florida Public Service Commission will hold virtual and in-person public hearings in this docket. The customer service hearings will commence at the dates, times and locations shown below and will continue until all witnesses have been heard.
Virtual Hearing: Monday, July 14, 2025 at 1 p.m.
In-Person Hearings: Wednesday, July 16, 2025 at 10 a.m. Thursday, July 17, 2025 at 2 p.m. Anne Kolb Nature Center - Mangrove Hall Valencia Community College Hollywood North Beach Park Health Science Building - Room 105 751 Sheridan Street 1800 South Kirkman Road Hollywood, FL 33019 Orlando, FL 32811
A Spanish interpreter will be available during the virtual hearing on July 14 and the in-person hearing on July 16.
Customers may register to speak at the virtual service hearing in one of the following ways: (1) Use the PSC’s online registration form, which will be available at www.FloridaPSC.com, under the “Hot Topics” heading, (2) Call the PSC at (850) 413-7080 or (3) Email speakersignup@psc.state.fl.us.
Online registration for the virtual service hearing will open on June 30, 2025, at 9:00 a.m., and close at noon on July 10, 2025. One day prior to the virtual service hearing, customers who signed up to speak will be provided further instructions from PSC staff on how to participate.
Customers who wish to speak at the in-person service hearings may register upon arrival at the venue. There will be no online signups for the in-person service hearings.
All persons who wish to comment, either virtually or in-person, are urged to appear promptly at the scheduled times because the service hearings may be adjourned early if no customers are present to testify or when those present have testified.
Please note that the order in which customers will speak is based on the order in which they register. If you have questions about the sign-up process, please call (850) 413-7080.
On Sept. 8 - 11, 2025, the PSC will conduct a technical hearing to allow Peoples Gas and other parties involved in the proceeding to present testimony and relevant evidence regarding the rate request.
To watch customer service hearings live, visit www.FloridaPSC.com and click on the “Watch Live” link. If you do not have access to the internet, you may call (850) 413-7999 to listen to the hearings. If you are hearing or speech impaired, you may contact the PSC by using the Florida Relay Service at (800) 955-8771 (TDD).
Purpose and Procedure The purpose of these customer service hearings shall be to permit members of the public, who are not parties to the proceeding, to give testimony regarding Peoples Gas System’s quality of service and its requested increase in its base rates and miscellaneous service charges. The company will present a brief summary of its case and then members of the public may present testimony by telephone.
Public Counsel The Public Counsel has intervened in this docket to represent the customers of Peoples Gas System and will be present at the hearings. The Public Counsel representative may be contacted prior to the hearings at www.FloridaOPC.gov or by phone at 1-800-342-0222.
An overview of the rate request and copies of the complete filing are available online at www.FloridaPSC.com and www.PeoplesGas.com/rates.
Written comments regarding Peoples Gas System’s request to increase base rates and service charges may be sent to the Commission at the following address:
Office of the Commission Clerk Re: Docket No. 20250029-GU Florida Public Service Commission 2540 Shumard Oak Boulevard Tallahassee, Florida 32399-0850